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Solutions | Gaming
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As the loyalty relationship marketing leader in the Gaming-Entertainment-Leisure
sectors, Loyalty Magic empowers it's clients significantly to increase profits.
Our primary objective is to maximise loyalty to your business by boosting
customer retention, and increasing average spend.
We help you gain an insight and understanding of individual customers so as to
create offers that recognise and reward their loyalty. With Loyalty Magic you
will see a marked increase in customer satisfaction and more importantly in
your profits. Here's how the R-evolutionTM loyalty suite can benefit your
venue:
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Complete Game-Play Data Management
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Identify, analyse and measure users interactions with EGM through win/loss
results, turnover, machine ratio, machine denomination and derived interests
such as favourite game name or preferred beverage selection. The benefit to you
is the ability to Reach, Reward and Retain your members through highly relevant
targeted offers to the right customer segment leading to improved customer
service levels and greater overall profitability to you.
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Real-time Promotions
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R-evolution enables the delivery of "real-time" promotions through Loyalty POS
Systems and Loyalty Kiosks. Depending on the type of offer, competition or
prize draw, "triggers" can be displayed or printed as coupons or vouchers every
time a pre-determined threshold is reached. Points bonuses encourage members to
engage in complementary activities and increase profitability, and further
highlights the delivery of a true one-to-one marketing exchange.
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Single / Whole Member View
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R-evolutionTMdraws upon data gathered from various touch-points and
venue facilities enabling your business to obtain a single or 360o view
of customer activity across one or more locations within a venue. The benefit
to you is the ability to identify one or more attributes of your members and
target your promotional efforts in a cost effective and measurable way.
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Multiple-Location
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Highly experienced in implementing multi-venue based loyalty programs; Loyalty
Magic's enabling technology means that your loyalty program can maximize the
life-time value of your members by rewarding them every time they use any part
of your business; any time, any venue.
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Membership Judicial Alert
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Built-in member alerts within R-evolution's Member Management prohibits barred
and unauthorized members from accessing your site. Increase patron satisfaction
by promoting a safe and threat-free environment that adheres to all judicial
requirements.
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