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Solutions | ASP
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The Application Service Provision (ASP) centre follows a straightforward and
systematic approach in managing data for you. We use the latest and most
innovative technology to accurately identify high spending customers, spot the
frequency of customers, and determine what product sells best, so that your
promotional objectives are met.
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Full Program Management
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Loyalty Magic can supply the program and manage the day-to-day operation of it
for you; allowing you to concentrate on your business. Whether you are a
single-site or multi-site merchant, we can supply the services you want for
your loyalty relationship marketing business.
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Account Management
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You will benefit from measurable program campaigns targeted to your customer
base. Using customer data captured at the POS, Loyalty Magic can help you
design and develop personalised 1to1 promotions, build a multi-tier points
management or voucher or coupon redemption system all with the aim of providing
maximum customer satisfaction whilst increasing profitability.
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Processing and Administration
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Our fully managed program administers all data entry, data cleansing, de-duping
and data analysis needs, card re-ordering when your loyalty card stocks get
low, batching of application and change of details forms as well as the mailing
out of new member loyalty cards and returned mail. It's a one-stop-shop for all
you program administration requirements!
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Program Reporting
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Make full use of regular and informative reports that facilitate your Direct
Marketing campaigns. Choose from a suite of standard reports or design your
own. The choice is yours.
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Technical Support
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Depending on the type of solution chosen, Loyalty Magic performs regular
maintenance on loyalty hardware as well as providing you with periodic upgrades
to your loyalty software. We ensure that all hardware used is robust and able
to withstand the rigours of regular loyalty card swiping!
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